Question : Case Study: XYZ Tech Solutions
XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech Solutions aims to be a market leader by providing cutting-edge technology solutions and excellent customer support.
Which level of management in XYZ Tech Solutions is responsible for ensuring the smooth execution of day-to-day operations?
Option 1: Top management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: -
Correct Answer: Lower-level management
Solution : The correct answer is (c) Lower-level management
Lower-level management, also known as first-line or front-line management, is directly responsible for overseeing and ensuring the smooth execution of day-to-day operations. They supervise employees, manage tasks, and ensure that operational processes run efficiently. Top management focuses on strategic decisions and overall direction, while middle-level management often handles departmental coordination and specific project planning. Lower-level managers and supervisors are the ones who are closest to the operational activities of the organization.
