Question : Consumer organisations and NGOs inspire customers to vigorously protest and take action against merchants' dishonestly exploitative and unjust business practises. Through help, legal counsel, and other services related to pursuing legal redress, they offer consumers legal support. On behalf of the customers, they also file complaints in the relevant consumer courts. The consumer right promoted by the consumer organisations and NGOs is __________.
Option 1: Right to be informed
Option 2: Right to consumer education
Option 3: Right to seek redressal
Option 4: Right to be heard
Correct Answer: Right to consumer education
Solution : A customer has a right to education and to make informed purchasing decisions. A lot of businesses and consumer advocacy groups are actively educating consumers. Hence, the correct option is 2.
