This is very sad to hear. But such kind of technical glitches or administrative problems can only be controlled by the admin only. SO I would recommend to contact IGNOU as quick as possible in order to validate your admission. The officials will hopefully guide you out.

You can use the link below to get the contact of IGNOU Delhi:

http://www.ignou.ac.in/ignou/studentzone/admission/9

For any other branch you can search it on internet easily.

I hope this answer helps. All the very best for your future endeavors!

Hello,

I think you should reach out to the authority at ssc@ignou.ac.in (mailto:ssc@ignou.ac.in) stating your problem in detailed manner from your registered email-id, or you can register your complain at the grievance portal at https://igram.ignou.ac.in/, generally the response to the above-mentioned email-id is quite swift, but due to current pandemic there can be a delay regarding this.