Hi Candidate,

It's sad to hear that you had problems with your payment confirmation. Generally, the site is very authentic and well responsive in terms of payment processing methods.

But still if  you have querry regarding the same you can contact the help option and if you have got the mail that you will get your money within a week, if the payment is not processed.

Be rest assured that your money is safe and will be refunded if the payment is not credited.