Question : Identify the principle of management in the following case.
Mr A has been fired because he has not talk to his superior regarding the conflicts with the customer but has directly reported it to the CEO of the company.
Option 1: Scaler chain
Option 2: Unity of direction
Option 3: Unity of command
Option 4: Discipline
Correct Answer:
Scaler chain
Solution :
Scalar chain is being highlighted in the above case. It involves that organisation should have a chain of authority and communication that runs from top to bottom and should be followed by the manager and subordinates.
Hence Option A is correct.