Question : In mediation, the role of the mediator is to:
Option 1: Make a final decision to resolve the conflict
Option 2: Take sides in the conflict
Option 3: Facilitate communication between the parties
Option 4: Enforce a resolution
Correct Answer: Facilitate communication between the parties
Solution : In mediation, the role of the mediator is to facilitate communication between the parties. The mediator helps the conflicting parties communicate more effectively to reach a mutually acceptable solution, but does not make decisions for them.