Question : Case Study : Communication and Decision-making at ABC Innovations
ABC Innovations believes in effective communication to facilitate decision-making. Consider the following scenario to answer the questions.
Question :
At ABC Innovations, which leadership quality contributes to maintaining a positive work environment?
Option 1: Rigid adherence to rules
Option 2: Isolation from employees
Option 3: Empathy and active listening
Option 4: Micromanagement
Correct Answer: Empathy and active listening
Solution : The correct answer is (c) Empathy and active listening
Empathy and active listening are crucial leadership qualities that contribute to maintaining a positive work environment. Demonstrating understanding and concern for employees' feelings and perspectives fosters a culture of trust, collaboration, and overall positivity within the workplace.
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