Question : In which organisation structure do we find 'group norms'?
Option 1: Formal
Option 2: Informal
Option 3: Both (A) and (B)
Option 4: None of the above
Answer (1)
22nd Jan, 2024
Correct Answer: Informal
Solution :
Informal organisational structure gets created automatically without any intended efforts of managers. The knowledge of informal group can be used to gather support of employees and improve their performance. By cooperating with the informal groups the manager can skillfully take the advantage of both formal and informal organisation.
Hence, option 2 is the correct answer.
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