Question : 'Shyamu works in a Xerox Ltd. This organisation does not follow the scalar chain.' Identify the type of organisaiton.
Option 1: Formal organisaition
Option 2: Informal organisation
Option 3: Both (A) and (B)
Option 4: None of the above
Correct Answer: Informal organisation
Solution :
The informal organisation gets created automatically without any intended efforts of managers. Informal organisational structure does not follow any fixed path of flow of authority or communication.
Hence, option 2 is the correct answer.