Question : Statement 1: Formal communication can lead to information overload.
Statement 2: Information overload is a barrier primarily associated with informal communication.
Option 1: Both statements are correct.
Option 2: Statement 1 is correct, and statement 2 is false.
Option 3: Both statements are incorrect.
Option 4: Statement 2 is correct, and statement 1 is incorrect.
Correct Answer:
Statement 1 is correct, and statement 2 is false.
Solution : The correct answer is (b) Statement 1 is correct, and statement 2 is false.
Statement 1 is correct. Formal communication within organizations, such as official emails, reports, meetings, and documentation, can sometimes result in an excess of information being conveyed, leading to information overload. When there is an overwhelming amount of formal communication, it can be challenging for individuals to process and prioritize the information effectively.
Statement 2 is false. Information overload can occur in both formal and informal communication settings. It is not limited to one type of communication. Information overload happens when individuals receive an excessive amount of information, regardless of whether it's from formal channels like official reports or informal channels like conversations with colleagues.
