Question : Statement 1: The Consumer Protection Act allows consumers to approach consumer forums at the district level for dispute resolution.
Statement 2: It aims to provide consumers with a convenient and accessible platform to seek redressal for their complaints.
Option 1: Both statement 1 and statement 2 are true.
Option 2: Statement 1 is true, but statement 2 is false.
Option 3: Statement 1 is false, but statement 2 is true.
Option 4: Both statement 1 and statement 2 are false.
Correct Answer: Both statement 1 and statement 2 are true.
Solution : The correct answer is (a) Both statement 1 and statement 2 are true.
Statement 1 is true. The Consumer Protection Act allows consumers to approach consumer forums at the district level for dispute resolution. These forums, often known as District Consumer Disputes Redressal Commissions, are established to provide a local and accessible platform for consumers to resolve their complaints.
Statement 2 is also true. The primary aim of these consumer forums is to provide consumers with a convenient and accessible platform to seek redressal for their complaints. These forums serve as an effective means for consumers to address grievances and seek remedies without the need for costly and time-consuming legal processes.
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