Question : Statement 1: The Consumer Protection Act provides consumers with the right to be heard.
Statement 2: It allows consumers to express their grievances and seek redressal in a fair and transparent manner.
Option 1: Both statement 1 and statement 2 are true.
Option 2: Statement 1 is true, but statement 2 is false.
Option 3: Statement 1 is false, but statement 2 is true.
Option 4: Both statement 1 and statement 2 are false.
Correct Answer: Both statement 1 and statement 2 are true.
Solution : The correct answer is (a) Both statement 1 and statement 2 are true.
Statement 1 correctly states that the Consumer Protection Act provides consumers with the right to be heard. This means that consumers have the right to express their grievances and concerns regarding products or services.
Statement 2 is also true. The Consumer Protection Act allows consumers to express their grievances and seek redressal in a fair and transparent manner. The act establishes mechanisms for consumers to have their complaints addressed through consumer courts and other related procedures.
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