Question : The customer has a lifelong right to education and to making educated purchasing decisions. He should be informed of his rights and the remedies at his disposal if a good or service doesn't live up to his expectations. Many consumer organisations and some progressive companies are actively working to educate consumers in this regard. The consumer right highlighted above is ________.
Option 1: Right to be informed
Option 2: Right to consumer education
Option 3: Right to be heard
Option 4: Right to seek redressal
Correct Answer: Right to consumer education
Solution : A customer has a right to education and to make informed purchasing decisions. A lot of businesses and consumer advocacy groups are actively educating consumers. Hence, the correct option is 2.
