What Is Upward Communication?
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Upward communication refers to the flow of information from lower levels of an organizational hierarchy to higher levels. It involves employees or subordinates communicating with their supervisors, managers, or executives to convey feedback, share insights, report issues, or provide updates. This form of communication is essential for organizations to maintain an open and transparent environment, allowing those at the lower levels to express their thoughts, concerns, and suggestions to those in positions of authority. Upward communication helps leaders make informed decisions, address challenges within the organization, and create a culture of collaboration and responsiveness. It can take various forms, including meetings, reports, emails, or direct conversations, providing a channel for employees to contribute to the overall functioning and improvement of the organization.
Flow of communication from the front line employees or subordinates to the superior or managerial level is known as upward communication.
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