Question : Which of the following formal communication is highlighted in the below statement?
The main purpose of this communication is to communicate reports, suggestions, complaints to superior.
Option 1: Downward communication
Option 2: Upward communication
Option 3: Horizontal communication
Option 4: Diagonal communication
Correct Answer:
Upward communication
Solution :
Upward communication refers to flow to information from lower to higher level in the organization hierarchy. The main purpose of this communication is to communicate reports, suggestions, complaint to superior.
Hence Option B is correct.