Question : Which of the following is a characteristic of an effective control system?
Option 1: Being rigid and inflexible.
Option 2: Focusing only on financial aspects.
Option 3: Encouraging employee participation.
Option 4: Exclusively relying on external audits.
Correct Answer: Encouraging employee participation.
Solution : The correct answer is (c) Encouraging employee participation.
Employee participation is essential in an effective control system because it fosters engagement, ownership, and accountability among employees. When employees are involved in the control process, they are more likely to have a deeper understanding of the goals, standards, and expectations set by the organization. This understanding, combined with their active participation, can lead to increased commitment and motivation to achieve desired outcomes. By involving employees in the control system, organizations can tap into their knowledge, expertise, and unique perspectives. Employees on the front lines often have valuable insights and firsthand information about processes, challenges, and potential improvements. Their involvement allows for a more comprehensive and accurate assessment of performance, identification of issues, and formulation of solutions.
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