Question : Which of the following is a disadvantage of a matrix organizational structure?
Option 1: Efficient use of resources
Option 2: Clear accountability
Option 3: Role ambiguity
Option 4: Strong functional focus
Correct Answer: Role ambiguity
Solution : The correct answer is (c) Role ambiguity
A matrix organizational structure is characterized by employees belonging to both functional departments and project teams or product groups. While this structure offers benefits such as flexibility and enhanced communication, it can also lead to role ambiguity. In a matrix structure, employees may have multiple reporting lines and receive direction from both functional managers and project managers. This can create confusion and ambiguity regarding roles, responsibilities, and reporting relationships. Employees may find it challenging to understand their specific roles, the extent of their authority, and who they are ultimately accountable to. This ambiguity can result in inefficiencies, conflicts, and a lack of clarity in decision-making.
