Correct Answer: Taking corrective actions

Solution : The correct answer is (d). Taking corrective actions

Controlling performance is a step in the management process that involves monitoring and evaluating performance against the established objectives and standards, identifying any deviations or variances, and taking appropriate corrective actions.

Taking corrective actions is an essential step in the controlling process as it involves making adjustments or modifications to address performance gaps or deviations from the desired outcomes. These actions can include identifying the root causes of the issues, implementing changes to improve performance, reallocating resources, providing additional training or support, or revising strategies or plans as necessary.