Question : Which of the following is not the merit of formal communication?
Option 1: It ensures orderly flow of information.
Option 2: It facilitates control over the work performance of different employees.
Option 3: It provides social satisfaction and helps in achievements better human relations.
Option 4: All of the above.
Correct Answer: It provides social satisfaction and helps in achievements better human relations.
Solution : The features of formal communication are-
- It ensures orderly flow of information.
- It facilitates control over the work performance of different employees.
The features of informal communication are-
- It provides social satisfaction and helps in achievements better human relations.
Hence Option C is correct.