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Question : Which of the following is not the merit of formal communication?

Option 1: It ensures orderly flow of information.

Option 2: It facilitates control over the work performance of different employees.

Option 3: It provides social satisfaction and helps in achievements better human relations.

Option 4: All of the above.


Team Careers360 7th Jan, 2024
Answer (1)
Team Careers360 22nd Jan, 2024

Correct Answer: It provides social satisfaction and helps in achievements better human relations.


Solution : The features of formal communication are-

  1. It ensures orderly flow of information.
  2. It facilitates control over the work performance of different employees.

The features of informal communication are-

  1. It provides social satisfaction and helps in achievements better human relations.

Hence Option C is correct.

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