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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

The course in BCOLA-138 Business Communication institutes knowledge about business communication in companies such as verbal or non-verbal and in case if it is verbal, it is oral or written; if it is oral, what are the barriers and how can they be overcome. 

The progress of a business enterprise depends on the speed and efficiency of the communication. Every business organization therefore, sets up an effective communication network for both internal as well as external interactions and communication. Candidates taking BCOLA-138 Business Communication Classes learn why Internal communication is necessary for the flow of information from top to bottom and vice versa, which ensures perfect coordination and also about external communication which boosts procurement and supply activities. 

In this IT Age, the classical paper based communication methods have been replaced by much faster and effective Internet based communication techniques. 

All students after carrying out the required projects and assignments get a BCOLA-138 Business Communication from the IGNOU (Indira Gandhi National Open University) New Delhi.

The Highlights

  • Provided by IGNOU
  • Flexible course - online 
  • Free Online Course
  • 12 Weeks Course

Programme Offerings

  • video lectures

Courses and Certificate Fees

Certificate Availability
no

Eligibility Criteria

Educational Qualification

  • 10+2 pass candidates 
  • Candidates appearing or appeared for qualifying exams 
  • Open to all candidates

Work experience
Work Experience is not required to get enrolled in BCOLA-138 Business Communication Classes. 

What you will learn

Communication skills

After successful completion of the BCOLA-138 Business Communication Certification Course candidates know the basic difference between Verbal communication and non-verbal communication. In verbal communication, messages are communicated in the form of words. It can be in oral, written, video and audio-video and silence forms. Non-verbal type of communication includes body language, gestures, facial expression, etc.

The students undertaking this BCOLA-138 Business Communication Training grasp the concept of business communication is not just a message or a conversation, instead its connotations extend beyond it and cover many aspects and is a complex thing and in simple words it is the lifeline of an organization. In fact, Communication Certification Courses cover almost everything in the workplace, communication among individuals and teams, planning of any activity, implementation of the strategy and reporting of the success.

After completion of this BCOLA-138 Business Communication Certification by IGNOU, the learning outcomes includes:

  • State the concept of business communication
  • Discuss the types of business communication
  • Define business communication
  • Describe the role of business communication
  • Discuss main purpose of business communication

Who it is for

There shall be good job opportunities for these roles below if the relevant students apply for BCOLA-138 Business Communication Online Course:


Admission Details

The admission for the course in BCOLA-138 Business Communication Certification by IGNOU starts very soon, hence interested students are requested to enroll as soon as possible by following the steps mentioned below:
Step 1: Visit the official website

Step 2: Fill up the application form on the site

Step 3: Upload all necessary documents

Step 4: Wait for confirmation of admission

The Syllabus

  • Unit-1 An Intro to Communication
  • Unit-2 Types of Communication - Verbal

  • Unit-2 Types of Communication - Non-verbal
  • Unit-3 Business Communication

  • Unit-4 Purpose of Business Communication
  • Unit-5 Channels of Communication

  • Unit-6 Principles of Letter Writing

  • Unit-7 Business Correspondence-I

  • Unit-8 Business Correspondence-II
  • Unit-9 Meetings-I

  • Unit-10 Meetings-II
  • Unit-11 Business Reports

  • Unit-11 Business Reports
  • Unit-12 Process of Writing a Report

Unit-12 Process of Writing a Report

  • Unit-13 Precis Writing
  • Unit-14 Some Business Terms-I
  • Unit-15 Some Business Terms-II

  • Unit-16 Words Often Confused
  • Unit-17 Words Often Misspelt

  • Unit-18 Voice Mail, Video Conferencing and Conference Calls
  • Unit-19 Preparing for Job Market

Instructors

IGNOU Frequently Asked Questions (FAQ's)

1: Who is the instructor for this course?

Dr. Rashmi Bansal is the instructor for this course from Indira Gandhi National Open University. 

2: How are the classes for BCOLA-138 Business Communication Online Course being held?

The classes for this course are conducted Online via video lectures. 

3: What is IGNOU?

IGNOU stands for The Indira Gandhi National Open University and aims to serve by means of distance and open education to all segments of society.

4: What are the four types of business communication?

The four leading types of business communication are upward, downward, lateral and external.

5: What is the main function of business communication?

The most important function of any Business Communication is to convey the message or note or news or for that matter any piece of information. The sender sends his concepts, feelings, thoughts etc. to the receiver through the business communication system.

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