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Quick Facts
| Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
|---|---|---|
| English | Self Study | Video and Text Based |
Courses and Certificate Fees
| Certificate Availability | Certificate Providing Authority |
|---|---|
| yes | IGNOU |
The Syllabus
- Unit 1: Evolution of the Consumer and Consumerism
- Unit 2: Profile of the Consumer
- Unit 3: Consumer Environment
- Unit 4: Consumer Behaviour in Market Economy
- Unit 5: Consumer Dynamics
- Unit 6: Origin and Growth-consumer movement
- Unit 7: Consumer Movement: Features, Issues and Trends
- Unit 8: Consumer Movement in India
- Unit 9: Consumer Movement: Global Scenario
- Unit 10: Consumer Rights
- Unit 11: Consumer Responsibilities
- Unit 12: Consumer Education in India
- Unit 13: Consumer and Corporate Social Responsibility (CSR)
- Unit 14: Evolution of Consumer Protection Laws
- Unit 15: Consumer Protection Act– Basic Features
- Unit 16: Consumer Protection Act-limitations and Guidelines for Filing Consumer Complaints
- Unit 17: Grievance Redressal Mechanisms and their Limitations
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