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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

Any organisation’s manager holds a prestigious position. However, one of their key responsibilities is to deal with various members, from employees to authorities. Thus, it is essential to understand and analyse an individual’s behaviour, a vital skill every manager must possess. To help budding managers or aspiring candidates learn about this, Indira Gandhi National Open University has curated the MS-21: Social Processes and Behaviour Issues training in collaboration with Swayam.

Offering a diverse curriculum, the MS-21: Social Processes and Behaviour Issues certification syllabus touches upon the dynamics between organisations and their individuals. It explains the various organisational, societal and individual procedures, also introducing the emerging trends. What’s more, it also imparts significant knowledge about critical areas like diversity management, organisational politics, attribution, employee empowerment, team-building, negotiating strategies, etc. 

A 16-week training, the MS-21: Social Processes and Behaviour Issues programme, helps students become better managers by interpreting human behavioural fundamentals and the reasons behind particular employee behaviour. The course belongs to the ‘Management Studies’ purview, set at a PG-tier of learning. Students can also check the references and books mentioned for further aid.

The Highlights

  • References and books mentioned on Swayam’s portal
  • Indira Gandhi National Open University’s faculty
  • 16 weeks of online learning
  • ‘Management Studies’ domain
  • Reference YouTube video
  • Upcoming PG-level program
  • Extensive syllabus
  • Free enrolment

Programme Offerings

  • Postgraduate curriculum
  • Virtual lessons in Management Studies
  • Indira Gandhi National Open University’s syllabus
  • expert instructor
  • references
  • Books

Courses and Certificate Fees

Certificate Availability
no

What you will learn

The MS-21: Social Processes and Behaviour Issues certification course primarily aims to make candidates fluent in these concepts post-completion: 

  • Understanding human behaviour to become a more efficient manager
  • Interpret the reasons behind organisational behaviour and why they occur
  • Organisational, individual, and societal processes 
  • Emerging trends in today’s context

Admission Details

  • The first thing to do for enrolling in the MS-21: Social Processes and Behaviour Issues certification course is to view all its details at https://onlinecourses.swayam2.ac.in/nou21_mg01/preview
  • Once done, register for the program by either logging in using your Swayam profile or signing up for one.
  • After entering all the required information to start your ID, verify it by pressing ‘sending verification code’. Swayam will send it to your registered email address.
  • After typing in the activation code, choose ‘create’ to successfully verify and start your learning account. Using this, you can access this training when it begins on Swayam.

Application Details

Swayam believes in offering quick enrolment procedures for interested applicants to sign up instantly. Thus, there is no admission form-filling for the MS-21: Social Processes and Behaviour Issues online course. Instead, all students can easily register by opening their Swayam learning IDs. For this, all they need to do is provide their official email address, a preferred username, and password.

The Syllabus

  • Social Processes and Organisation in dynamic environment

  • Organisational Processes
  • Individual Processes

  • Individual Processes
  • Organisational Communication processes

  • Leadership and decision making
  • Organisational Power and Politics

  • Organisational Power and Politics
  • Diversity Management

  • Diversity Management
  • Organisational Culture

  • Personality
  • Learning

  • Learning
  • Perception and Attribution

  • Motivation
  • Group dynamics and team building

  • Counseling and behaviour modification
  • Conflict and stress management

  • Conflict and stress management
  • Negotiating strategies

  • Employee Empowerment

  • Organisational Citizenship Behaviour

  • Organisational inclusiveness

  • Corporate Social Responsibility
  • Positive approaches to work behaviour

  • Positive approaches to work behaviour

Instructors

IGNOU Frequently Asked Questions (FAQ's)

1: What is the curriculum structure?

The MS-21: Social Processes and Behaviour Issues program is an online training featuring 16 weeks of online lessons with 21 units in total.

2: What is the current program status?

The MS-21: Social Processes and Behaviour Issues online course is upcoming.

3: What is the training type? Is it UG-level?

No. This is a postgraduate-level program, falling under the ‘Management Studies’ purview.

4: Who is offering this course?

Indira Gandhi National Open University is offering the MS-21: Social Processes and Behaviour Issues course through Swayam.

5: Is any reference material provided?

Swayam does mention references and books that can further help to understand this course.

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