Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
Question :
Employees at ABC Tech often struggle to understand complex technical terms and jargon. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer:
Semantic barrier
Solution : The correct answer is (a) Semantic barrier
A semantic barrier is a type of communication barrier that arises from differences in language, interpretation of words, symbols, or meanings. In this case, the struggle to understand complex technical terms and jargon represents a semantic barrier. The use of specialized technical language can create confusion and hinder effective communication, especially when employees are not familiar with these terms. A psychological barrier involves mental factors affecting communication, an organizational barrier pertains to obstacles within the structure of the organization, and a personal barrier involves individual traits affecting communication.
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