Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
Employees at ABC Enterprises avoid expressing opinions during meetings due to a lack of confidence. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer: Personal barrier
Solution : The correct answer is (d) Personal barrier
A personal barrier in communication refers to individual traits, characteristics, or factors that hinder effective communication. In this scenario, the lack of confidence among employees, leading to their hesitancy in expressing opinions during meetings, is a personal barrier. Personal barriers can include shyness, fear of judgment, lack of confidence, or an introverted personality, all of which can impede open and effective communication. Semantic barriers pertain to language and meaning differences, psychological barriers involve mental factors affecting communication, and organizational barriers are obstacles within the organizational structure affecting communication flow.
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