Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
Complex organizational structure at ABC Enterprises leads to slow communication flow. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer: Organizational barrier
Solution : The correct answer is (c) Organizational barrier
An organizational barrier in communication refers to obstacles that arise from the structure, hierarchy, or processes within an organization, hindering effective communication. In this case, the complex organizational structure causing slow communication flow represents an organizational barrier. The bureaucracy and layers of hierarchy can impede the swift and efficient exchange of information across the organization. Semantic barriers involve language and meaning differences, psychological barriers relate to mental factors affecting communication, and personal barriers pertain to individual traits affecting effective communication.