Question : Case Study : Communication Effectiveness at XYZ Corporation
XYZ Corporation emphasizes effective communication to achieve its organizational objectives. Consider the following scenario to answer the questions.
Question :
Complex organizational structure and numerous hierarchical levels lead to communication delays at XYZ Corporation. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer: Organizational barrier
Solution : The correct answer is (c) Organizational barrier
An organizational barrier in communication refers to obstacles that arise from the structure, hierarchy, or processes within an organization, hindering effective communication. In this case, the complexity of the organizational structure and numerous hierarchical levels result in communication delays, making it difficult for information to flow smoothly and efficiently across the organization. Semantic barriers pertain to language and meaning differences, psychological barriers involve mental factors affecting communication, and personal barriers are related to individual traits or characteristics affecting communication.
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