Question : Case Study : Communication Effectiveness at XYZ Corporation
XYZ Corporation emphasizes effective communication to achieve its organizational objectives. Consider the following scenario to answer the questions.
Question :
What is one merit of formal communication at XYZ Corporation?
Option 1: Rapid transmission of information
Option 2: Promoting employee creativity
Option 3: Building strong interpersonal relationships
Option 4: Reducing reliance on organizational hierarchy
Correct Answer:
Rapid transmission of information
Solution : The correct answer is (a) Rapid transmission of information
One of the merits of formal communication at XYZ Corporation is the rapid transmission of information. Formal communication follows established and structured channels within the organization, ensuring that information is conveyed efficiently and swiftly to the intended recipients. This organized flow of information helps in timely decision-making, coordination of activities, and alignment with organizational objectives. Informal communication often plays a larger role in promoting creativity and building relationships, while formal communication is more effective in ensuring the fast and structured dissemination of information.
