Question : Case Study : Communication Effectiveness at XYZ Corporation
XYZ Corporation emphasizes effective communication to achieve its organizational objectives. Consider the following scenario to answer the questions.
Question :
Employees at XYZ Corporation often fear negative evaluation by their supervisors when sharing their opinions. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer:
Psychological barrier
Solution : The correct answer is (b) Psychological barrier
A psychological barrier is a type of communication barrier that arises from the mental state, perceptions, or psychological factors affecting the sender or receiver of a message. In this case, the fear of negative evaluation by supervisors can create a psychological barrier for employees, inhibiting them from openly sharing their opinions or ideas. This fear can stem from concerns about potential repercussions on their performance evaluations, promotions, or job security.
