Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
What is one merit of formal communication at ABC Enterprises?
Option 1: Rapid transmission of information
Option 2: Encouraging employee creativity
Option 3: Hindrance to employee engagement
Option 4: Reducing reliance on organizational hierarchy
Correct Answer:
Rapid transmission of information
Solution : The correct answer is (a) Rapid transmission of information
One of the merits of formal communication at ABC Enterprises is the rapid transmission of information. Formal communication follows established and structured channels within the organization, ensuring that information is conveyed efficiently and swiftly to the intended recipients. This organized flow of information helps in timely decision-making, coordination of activities, and alignment with organizational objectives. Informal communication often plays a larger role in encouraging creativity and engagement, while formal communication is more effective in ensuring the fast and structured dissemination of information.
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