Question : Case Study: XYZ Corporation
XYZ Corporation is a manufacturing company known for producing high-quality electronic devices. It is divided into three levels of management: top management, middle-level management, and lower-level management. The company's main objective is to expand its market reach and maintain a strong reputation for innovation and customer satisfaction.
The primary function of middle-level management in XYZ Corporation is to:
Option 1: Oversee the day-to-day operations
Option 2: Develop long-term strategies and policies
Option 3: Coordinate activities within departments
Option 4: Execute plans and policies
Correct Answer: Coordinate activities within departments
Solution : The correct answer is (c) Coordinate activities within departments
Middle-level management plays a key role in coordinating activities within specific departments or units of the organization. They bridge the gap between top management (which focuses on long-term strategies and policies) and lower-level management (which oversees day-to-day operations and executes plans and policies). Middle-level managers are responsible for ensuring that the activities in their departments align with the overall goals and strategies set by top management while also coordinating and managing the resources and efforts of their teams.