Question : Case Study: XYZ Motors believes in treating employees with kindness and fairness while maintaining firmness. Which principle of management does this represent?
Option 1: Unity of direction
Option 2: Order
Option 3: Unity of command
Option 4: Kindliness and justice
Correct Answer: Kindliness and justice
Solution : The correct answer is (d) Kindliness and justice
Kindliness and justice principle is about treating employees with kindness and fairness, while also maintaining firmness when necessary. It's about striking a balance between being considerate and fair to employees while ensuring discipline and adherence to rules and expectations. In the case of XYZ Motors, the emphasis on treating employees with kindness and fairness aligns with the principle of "kindliness and justice," as it highlights the importance of being considerate and fair in managing employees, while also maintaining necessary firmness and discipline.
