Question : Case Study: XYZ Pharmaceuticals advocates for managers to be kind and fair while maintaining firmness. Which principle of management does this represent?
Option 1: Scalar chain
Option 2: Order
Option 3: Unity of command
Option 4: Kindliness and justice
Correct Answer: Kindliness and justice
Solution : The correct answer is (d) Kindliness and justice
The principle of "Kindliness and justice" refers to the idea that managers should treat their subordinates with kindness and fairness while also maintaining firmness and authority when necessary. XYZ Pharmaceuticals advocating for managers to be kind and fair while maintaining firmness aligns with this principle. It emphasizes the importance of empathy, understanding, and fairness in managerial interactions, creating a positive and respectful work environment.
