Question : Case Study: XYZ Tech Solutions
XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech Solutions aims to be a market leader by providing cutting-edge technology solutions and excellent customer support.
Which level of management in XYZ Tech Solutions is responsible for interpreting and implementing the plans and policies of top management?
Option 1: Top management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: -
Correct Answer: Middle-level management
Solution : The correct answer is (b) Middle-level management
Middle-level management is typically responsible for interpreting and implementing the strategic plans and policies formulated by top management. They act as a bridge between top management and lower-level management, ensuring that the strategies and policies are translated into specific departmental or unit-level plans and actions. While lower-level management also plays a role in implementing plans, they do so with a more operational and day-to-day focus. Top management formulates the overarching strategies and policies for the entire organization but relies on middle-level management to ensure these are effectively carried out.
XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech
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