Question : Consumer organisations and NGOs inspire customers to vigorously protest and take action against merchants' dishonestly exploitative and unjust business practises. Through help, legal counsel, and other services related to pursuing legal redress, they offer consumers legal support. On behalf of the customers, they also file complaints in the relevant consumer courts. The consumer right promoted by the consumer organisations and NGOs is __________.
Option 1: Right to be informed
Option 2: Right to consumer education
Option 3: Right to seek redressal
Option 4: Right to be heard
Correct Answer: Right to consumer education
Solution : A customer has a right to education and to make informed purchasing decisions. A lot of businesses and consumer advocacy groups are actively educating consumers. Hence, the correct option is 2.
Question : Through the organisation of training programmes, seminars, and workshops, consumer organisations and NGOs inform the public about their rights as consumers. Additionally, they produce journals and other publications to disseminate information about consumer issues, legal
Question : Recognize the rights that consumers have under the Consumer Protection Act of 1986, and explain how consumer organisations can assist consumers in enforcing those rights by "encouraging consumers to strongly protest and take an action against unscrupulous, exploitative
Question : Which of the following functions are carried out by the consumer organisations?
Question : Consumer advocacy groups support consumers in obtaining legal remedies by offering assistance, legal counsel, etc. This promotes which right?
Question : Many enlightened business firms have set up their own consumer service and grievance cells. Many consumer organisations are also helping consumers in redressal of their grievances. The consumer right highlighted above is:
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