Question : Many enlightened business firms have set up their own consumer service and grievance cells. Many consumer organisations are also helping consumers in redressal of their grievances. The consumer right highlighted above is:
Option 1: Right to be informed
Option 2: Right to consumer education
Option 3: Right to be heard
Option 4: Right to seek redressal
Correct Answer: Right to be heard
Solution : When a customer expresses discontent with a product or service, they have the right to complain and to be heard. Hence, the correct option is 3.
Question : The customer has a lifelong right to education and to making educated purchasing decisions. He should be informed of his rights and the remedies at his disposal if a good or service doesn't live up to his expectations. Many consumer organisations and some progressive
Question : Which consumer right recommends that a consumer be informed of his rights and the possible remedies?
Question : Through the organisation of training programmes, seminars, and workshops, consumer organisations and NGOs inform the public about their rights as consumers. Additionally, they produce journals and other publications to disseminate information about consumer issues, legal
Question : _________ states that the consumer has the right to get relief in case the product or service falls short of his expectations.
Question : Consumer organisations and NGOs inspire customers to vigorously protest and take action against merchants' dishonestly exploitative and unjust business practises. Through help, legal counsel, and other services related to pursuing legal redress, they offer consumers legal
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