Question : Statement 1: Formal communication follows the official structure of an organization.
Statement 2: Informal communication is the primary channel for transmitting official information.
Option 1: Both statements are correct.
Option 2: Statement 1 is correct, and statement 2 is false.
Option 3: Both statements are incorrect.
Option 4: Statement 2 is correct, and statement 1 is incorrect.
Correct Answer:
Both statements are correct.
Solution : The correct answer is (a) Both statements are correct.
Statement 1 is correct. Formal communication indeed follows the official structure and hierarchy of an organization. It is structured, planned, and officially recognized within the organizational framework.
Statement 2 is correct. Informal communication is not the primary channel for transmitting official information. It is more casual, spontaneous, and often occurs outside the official organizational structure. Formal communication is the primary channel for transmitting official information in an organized and structured manner within the organization.