Correct Answer: Performance appraisal

Solution : The correct answer is (b) Performance appraisal.

The process of systematically documenting the knowledge and skills of employees for future reference is known as performance appraisal. Performance appraisal involves evaluating and assessing an employee's performance, documenting their achievements, strengths, areas for improvement, and other relevant information. This documentation serves as a reference for future performance discussions, career development planning, training needs analysis, and succession planning. It helps in creating a record of an employee's performance history, which can be used for making informed decisions about promotions, rewards, job assignments, and other aspects related to their career progression.