Correct Answer: Motivate and guide employees

Solution : The correct answer is (b) Motivate and guide employees.

Feedback plays a vital role in the directing function of management. It serves as a communication tool that provides information to employees about their performance, progress, and areas for improvement. The primary purpose of feedback is to motivate and guide employees towards achieving their goals and enhancing their performance.

Feedback can be constructive, providing specific and actionable suggestions for improvement, as well as positive, recognizing and reinforcing good performance. By offering feedback, leaders can motivate employees by acknowledging their efforts, providing recognition for their achievements, and helping them understand how they can enhance their skills and contribute to the organization's success.