Question : Which level of management is responsible for implementing the plans and policies of the organization?
Option 1: Top-level management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: Operational management
Correct Answer: Operational management
Solution : The correct answer is (d) Operational management
Operational management, also known as frontline management, is responsible for the day-to-day operations and the execution of plans and policies within the organization. This level of management is directly involved in overseeing the operational activities, coordinating tasks, managing resources, and ensuring that the plans and policies established by higher levels of management are effectively implemented at the operational level. Operational managers work closely with employees, supervisors, and lower-level managers to translate the broader organizational goals into actionable tasks and deliverables. Therefore, operational management is primarily responsible for implementing the plans and policies of the organization.