Question : Which level of management is responsible for formulating plans and policies to achieve organizational goals?
Option 1: Top-level management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: Operational management
Correct Answer:
Top-level management
Solution : The correct answer is (a) Top-level management
Top-level management, also known as senior management or executive management, is responsible for setting the overall direction, vision, and goals of the organization. This level of management is involved in strategic planning and decision-making that affects the entire organization. Top-level managers develop plans and policies that guide the activities of lower-level managers and employees. They analyze the external environment, assess organizational strengths and weaknesses, and make decisions regarding long-term goals, resource allocation, and strategic initiatives. Therefore, top-level management is primarily responsible for formulating plans and policies to achieve organizational goals.