Question : Which level of management is responsible for implementing the plans and policies of top management at the operational level?
Option 1: Top-level management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: Operational management
Correct Answer: Lower-level management
Solution : The correct answer is (c) Lower-level management
Lower-level management is responsible for implementing the plans and policies of top management at the operational level. They oversee the day-to-day activities, supervise employees, and ensure that the plans and policies set by top management are carried out effectively. Lower-level managers directly interact with the front-line employees and coordinate their efforts to achieve organizational objectives. They play a crucial role in translating the strategic decisions and plans into actionable tasks and operational outcomes. Therefore, lower-level management is primarily responsible for implementing the plans and policies of top management at the operational level.
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