Question : Which of the following is an example of a qualitative performance appraisal method?
Option 1: Ranking method
Option 2: Graphic rating scale
Option 3: Critical incident technique
Option 4: Forced distribution method
Correct Answer: Critical incident technique
Solution : The correct answer is (c) Critical incident technique.
The critical incident technique is an example of a qualitative performance appraisal method. This method involves identifying specific incidents or events where an employee demonstrated exceptional performance or encountered challenges or problems. Supervisors or managers document these incidents and use them as the basis for evaluating the employee's performance. The critical incident technique focuses on capturing specific behaviors, actions, and outcomes to provide a detailed and descriptive assessment of an employee's performance.
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