Question : Which of the following is not the feature of formal communication?
Option 1: It takes place by following formal lines of communication.
Option 2: This communication spreads rapidly.
Option 3: It may be oral or written
Option 4: It helps in fixing responsibility as source of information can be located.
Correct Answer: This communication spreads rapidly.
Solution : The features of formal communication are-
- It takes place by following formal lines of communication.
- It may be oral or written
- It helps in fixing responsibility as source of information can be located.
The features of informal communication are-
- This communication spreads rapidly.
Hence Option B is correct.