Question : Case Study 10: Citywide Services
Citywide Services, a government agency, is considering decentralization to improve its public services.
Question:
The main advantage of decentralization for Citywide Services is:
Option 1: Efficient resource utilization
Option 2: Limited decision-making
Option 3: Enhanced role ambiguity
Option 4: Centralized authority
Correct Answer: Efficient resource utilization
Solution : The correct answer is (a) Efficient resource utilization
The main advantage of decentralization for Citywide Services is efficient resource utilization. Decentralization involves delegating decision-making authority to lower levels of the organization. This allows for quicker and more localized decision-making, which often leads to more efficient use of resources. Units or teams closer to the issues or tasks at hand can make decisions that are better informed and tailored to the specific needs of their area, ultimately improving the overall effectiveness and efficiency of public services provided by Citywide Services.
