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Question : Case Study 16: Global Innovations

The matrix structure's dual reporting relationships can lead to:

 

Option 1: Streamlined communication

Option 2: Role ambiguity

Option 3: Enhanced innovation

Option 4: Hierarchical control


Team Careers360 3rd Jan, 2024
Answer (1)
Team Careers360 20th Jan, 2024

Correct Answer: Role ambiguity


Solution : The correct answer is (b) Role ambiguity

The dual reporting relationships in a matrix structure can lead to role ambiguity. With employees reporting to both functional managers and project managers, there can be confusion or uncertainty about role expectations and priorities. This duality may create challenges in understanding who has the final authority and can potentially lead to conflicting instructions or unclear accountability.

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