Question : Case Study 11: Global Innovations
Global Innovations, a technology company, is using a matrix structure for its diverse operations.
Question:
The matrix structure helps Global Innovations by:
Option 1: Enabling dual reporting relationships
Option 2: Promoting role clarity
Option 3: Centralizing decision-making
Option 4: Reducing cross-functional collaboration
Correct Answer: Enabling dual reporting relationships
Solution : The correct answer is (a) Enabling dual reporting relationships
The matrix structure helps Global Innovations by enabling dual reporting relationships. In a matrix structure, employees often report to both a functional manager (representing their department) and a project manager (representing a specific project or initiative). This dual reporting relationship helps in optimizing communication, coordination, and collaboration across the organization. Employees can draw on the expertise and guidance of both managers, which can enhance productivity and facilitate better decision-making in a complex, diverse operational environment.