Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
Question :
The hierarchical structure at ABC Tech leads to communication delays and misunderstandings. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer: Organizational barrier
Solution : The correct answer is (c) Organizational barrier
An organizational barrier in communication refers to obstacles that arise from the structure, hierarchy, or processes within an organization, hindering effective communication. In this case, the hierarchical structure causing communication delays and misunderstandings represents an organizational barrier. The bureaucracy and layers of hierarchy can impede the swift and efficient exchange of information across different levels of the organization. A semantic barrier involves language and meaning differences, a psychological barrier relates to mental factors affecting communication, and a personal barrier pertains to individual traits affecting effective communication.
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