Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
ABC Enterprises experiences misunderstandings due to different interpretations of technical terms. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer:
Semantic barrier
Solution : The correct answer is (a) Semantic barrier
A semantic barrier is a type of communication barrier that arises from differences in language, interpretation of words, symbols, or meanings. In the scenario at ABC Enterprises, the misunderstandings stemming from different interpretations of technical terms represent a semantic barrier. This barrier can impede effective communication due to discrepancies in understanding the specific technical language and its intended meanings. A psychological barrier involves mental factors affecting communication, an organizational barrier pertains to obstacles within the structure of the organization, and a personal barrier relates to individual traits or characteristics affecting communication.
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