Question : Case Study 25: Citywide Services
Transitioning to a divisional structure could help Citywide Services with:
Option 1: Reducing duplication of resources
Option 2: Increasing centralized authority
Option 3: Fostering cross-department communication
Option 4: Minimizing customer interactions
Correct Answer: Reducing duplication of resources
Solution : The correct answer is (a) Reducing duplication of resources
Transitioning to a divisional structure could help Citywide Services with reducing duplication of resources. In a divisional structure, each division operates somewhat independently, focusing on its specific functions or services. This can minimize the redundancy and duplication of resources that might occur when multiple departments or units are providing similar services. Each division can optimize its resources and processes to meet its unique goals and requirements, ultimately leading to more efficient resource allocation across the organization.
